If you’ve worked with us, this one’s for you 💖

When we started Hey Hello Studio, our job felt pretty clear:

1. Design the brand.
2. Build the website.
3. Launch it into the world.
4. Hand over the keys.

And handing over the keys felt like the right thing to do.

We’ve genuinely always wanted our clients to feel equipped & empowered, not dependent on us.

We despised the old model of web design where some tech bro built your site and then held it captive so you had to continue paying them monthly.

“Down with the patriarchy!” we shouted thought to ourselves 💪

A lot of our clients had built their first site themselves, so before they even signed on, the question would come up: “Is Showit easy to edit on my own?“

We took that seriously, and Showit training became a huge part of our process. We wanted every client to leave feeling confident & capable.

But we kept noticing the same thing happening after launch.
Maybe some of it will sound familiar:

• You learn which offers are working and realize your services page needs updating.
• You pivot or niche down, and your navigation doesn’t make sense anymore.
• You collect testimonials you’re genuinely proud of, but they sit in a Google doc.
• You get new photos that shift the tone of your brand, and suddenly that bold button color you loved doesn’t feel right anymore.

Your site is slowly becoming outdated, but literally, who has time for that?

You’re busy serving clients, running your business, being a human, etc.

Over time, we learned something really important: most of our clients don’t actually want to spend their limited time learning a website platform they only touch a few times a year.

Here’s what started to bother us

The most meaningful work we do with clients usually doesn’t happen during the initial project (though that part’s pretty great too).

It happens later, after they’ve lived with their brand & website, and they really know what’s working and what needs to shift.

That’s when we can do our best work together… tightening a contact form, rethinking the navigation, swapping out a font or color that isn’t landing.

And the longer we know each other, the more thoughtful & strategic our recommendations can be.

But we weren’t there for that part.
Because we were on to the next project.

So when clients would circle back, it was usually because things had really piled up. Half the info was inaccurate, links were broken & hurting their SEO, and the backend needed a major cleanup.

Everything had piled up into a massive project they weren’t prepared for and hadn’t saved up for.

We didn’t love that.

So we’re changing the whole thing

We’ve started asking ourselves…

What do the people who already trusted us with their brand + website actually need long-term?

And more importantly…

How do we help them avoid ever needing that major overhaul?

And the answer is: for us to be there.

Consistently, for the small updates, the backend cleanups, and the proactive touch points.

To prevent the buildup from happening in the first place.

That’s what led to us to create our Client Support Program… it gives us a way to be there for you consistently, so the updates don’t pile up, and you never need an overhaul again.

Because you’re not just a past project to us.
You’re someone we know… your brand, your business, your goals.

And we’d really like to be there as it all keeps evolving, and keep it feeling as effortless as possible for you.

You have a home here

We’ve been quietly working on creating a Client Hub… a corner of our website just for you.

Inside, you’ll find support plan options, services just for return clients, resources & inspo, trusted partners, and more.

It’s your home base with Hey Hello Studio, for as long as you’re with us 💖

So come take a look at the Client Hub, and if you’re curious about the support plans, you can find all the details on the Client Support Program page on our website.