Once you’re onboarded and complete your brand assignment, we'll have everything wrapped up in just 2 days. This includes customizing your brand, sending you the preview, making any revisions, and passing off your final files.

One round of revisions is included in each customization package. We’ve found that between our brand assignment and one round of revisions, we’re able to make sure everything feels just right. However, additional revisions can be added on at our hourly rate if needed. 

Due to licensing rules, we can’t share the fonts directly with you, so we’ll provide a list with links for you to purchase. We aim to choose free or affordable fonts, typically around $30, and they can be written off as a business expense.

Each semi-custom brand is sold only 5 times to make sure it’s as limited edition as possible.

We’ll also tailor the logo suite to match your business name, create a custom color palette for your brand, and adjust one additional element of your choosing to make sure it’s unique and personalized.

If you need extra elements created or customized, let’s chat! We may be able to add them on at our hourly rate.

Due to the digital, customized nature of this product & service, we can't offer returns. But we're here to make sure you're thrilled with your brand, so if you have concerns, be sure to let us know. We're all about making sure you leave this process with a brand you love!

Think of our semi-custom brands as the sweet spot between DIY and fully custom design. They're perfect if you want to benefit from our branding expertise but aren't ready for the investment of a completely custom brand. Ideal for small businesses, those just starting, or anyone wanting to refresh their brand on a budget, our semi-custom options provide a distinctive, high-quality brand identity with enough flexibility to make it yours. If you're still wondering if this is the right fit for you, feel free to drop us a line at hi@heyhello.studio – we're here to help guide you through the process!